Before You Book

Do you offer discounts for regular appointments?

Save and sparkle with our awesome discounts!

•15% Off – Weekly
•10% Off – Biweekly
•5% Off – Monthly

Do you provide the cleaning supplies?

Queen Bees always bring all cleaning supplies except a vacuum and/or toilet brush. We will be happy to provide either by special request. Please give 24-48 hours notice prior to your appointment.

Do I need to do anything to prepare for my appointment?

No! Queen Bees are your personal maids and will take care of everything.

What should I expect on my first appointment?

Your Queen Bees will arrive at your home with all cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment will take the longest as it will be the most thorough. Consistent subsequent cleans typically move faster.

Do I need to be home the day of cleaning?

Not at all, some customers prefer to be away for the day or at work during their cleaning. We will accommodate whatever is best for you. For first appointments, we do ask you to be present when your Queen Bees arrives so that you may give them a walk through of your home and your expectations.

What is the cost of my cleaning?

Our rate is always :

-1 Queen Bee for 2 Hours $70 (Suggested for Partial Cleans)
-1 Queen Bee for 3 Hours $105
-2 Queen Bees for 2 Hours $140 (Suggested for First Time Cleans for 2 or more bedrooms)

-2 Queen Bees for 3 Hours $185

-30 minute increments $17.50

We never charge extra for distance or special services. Appointments are booked by the hour to account for things you need (laundry, organizing, partial cleans, etc.) that won’t fit into “room or square footage”. All appointments 3 Hours or more with 2 or more Queen Bees will have increasing discounts. Please go to our Online Booking for exact pricing.

Please email for appointments requiring 3 or more Queen Bees.

Example: Customers who don’t mind cleaning themselves but hate doing their floors will book per Hour for the time it will take to complete their floors.

Example: Parents with toddlers can just book to have bathrooms and playrooms cleaned, and/or their kids laundry washed and folded*.

Booking per Hour gives you more flexibility in the services you would like done.

How long will it take to clean my home?

-Kitchens (microwave & stove top included, oven & refrigerator not included) and Master Bathrooms (separate shower/tub) take, on average, 1 hour*.*please add an additional hour for the oven and refridgerator

-Bathrooms (shower/tub combo), on average, take 30 minutes*

-1/2 baths, on average, take 20 minutes*

-Bedrooms, Living Rooms, and Dining Rooms can take from 20-40 minutes each depending on needs.*

*These times may vary by square footage, detailed cleaning, “One Time Cleans," or "First Time Cleans."

**Laundry, organizing and dishes vary dependent upon amount

What if my appointment doesn't take as long as or longer than scheduled?

Your card on file will be put On Hold 24 Hours prior to your appointment for the full amount of your scheduled appointment. After you appointment your invoice will be adjusted for time and then you will be Charged. You may log in to your account at anytime to Reschedule, Change or Add to Your Customer Notes, Add A Tip, Book A New Service or Set Up Recurring Services.

What if something is broken or damaged during my appointment?

Queen Bees always respect your home as if it is their own. In the event something is damaged or broken please contact us within 24 Hours of your appointment. Broken or damaged items will be replaced promptly. Insurance claims will be done when necessary.

What is the difference between a Light, Medium and Deep Clean?

To ensure your home is cleaned to your top expectation every time, Queen Bees are always instructed to do a top to bottom deep clean. Queen Bees are trained that if they touch it or move it to wipe it down and clean it. In the kitchen this includes all counter appliances: microwave oven, toaster, blender, etc.

In your bathroom this includes all shampoos, conditioners, body washes, etc. in the shower.

In your bedroom or bathroom this includes: perfumes, lotions, colognes, deodorant bottles, nick nacks, everything on your dresser, nightstand or bathroom counters.

Please note an excessive amount or appliances or bottles can add to your estimated time. If your don't require quite a deep clean and prefer your Queen Bee to prioritize what is most important to you please add that to your Customer Notes.